Guest rating4.13 / 5

Toya Sunpalace Hotel is a luxurious hotel that overlooks the beautiful Lake Toya and can be reached within 20 minutes from Hokkaido Expressway Date IC. The hotel has gorgeous outdoors hot springs that overlook Lake Toya and the surrounding greenery. There are also a variety of other hot springs, a sauna, as well as an enormous recreational pool. The hotel has tasteful traditional Japanese rooms, modern Western rooms, and rooms with both designs.


Hotel Facilities

  • restaurant
  • cafe
  • lounge
  • bar
  • midnight snack corner
  • tavern
  • banquet hall
  • large communal bath
  • sauna
  • open-air bath
  • non-smoking rooms
  • shop
  • vending machine
  • swimming pool (open year-round)
  • video arcade
  • table tennis
  • connecting room (some rooms only, reservation required)

Room Facilities

  • TV
  • telephone
  • Internet (WiFi)
  • electric kettle
  • tea set
  • refrigerator
  • hair dryer
  • humidifier (available to borrow)
  • toilet with washlet
  • bar soap
  • body soap
  • 2-in-1 shampoo and conditioner
  • toothbrush
  • towels
  • bath towel
  • yukata (Japanese-style robe)
  • slippers
  • safe

Available Services

  • shuttle bus
  • massage service
  • wake-up call
  • express delivery

About Hotel


14:00 ~ 22:00



Closest station:

Complimentary shuttle bus service is available between Sapporo and the hotel by booking only. Departing time: 13:00, Departing spot: In front of Dougin building basement 1 floor, Odorinishi 4-chome, Chuo-ku, Sapporo city. No pick-up service from New Chitose airpot, thus you need to take the local bus for Higashimachi upon the arrival to JR Toya station


7-1 Toyako Onsen, Sobetsu-Cho, Usu-Gun, Hokkaido 049-5731, Japan

Phone number:


Fax number:



500 Cars / Free

Accepted credit cards:



Please note

If you are late for check-in time, please call the hotel directly.

Please let us know by e-mail If you would like to use our free shuttle bus from sapporo.

Please make sure to enter your valid mail address and telephone number that We can reach

when you book.

Cancellation policy

Should you cancel your booking, a cancellation fee will be charged to you according to the date (Japan Standard Time) the booking changes and cancellation request are accepted.
*Special cancellation policies may apply to certain dates and accommodation plans.
Please confirm the cancellation policy on the booking step pages before completing your reservation.

  • No-show
  • On the date of arrival
  • 3 days prior to arrival

Other information

Places to eat

  • Breakfast
    restaurant (buffet)
  • Dinner
    room, restaurant (buffet)


  • Bath (Type):hot springs, large communal bath, open-air bath, sauna
  • Spring (Type):sulfate spring, sodium chloride spring
  • Good for:muscle aches, neuralgia, gynecopathy


  • wheelchair rental available

Nearby attractions and activities

  • fishing
  • canoeing
  • croquet
  • golf
  • cycling
  • hiking
  • skiing
  • horse-riding